Refund & Cancellation Policy

Last updated October 18, 2026

7-day refunds

If you're not happy with your Docent membership, ask for a refund within 7 days of paying and you'll get the full ₹99 back. No questions asked.

How to ask

• Email pahwaginni96@gmail.com from the email on your Docent account.
• Include your Razorpay payment ID (it starts with pay_ and is in your payment receipt email).

What happens next

• We reply within 2 business days and start the refund through Razorpay.
• The money reaches your original payment method in 5–7 business days, depending on your bank.
• Your membership ends when the refund is issued.

After 7 days

Refunds after 7 days aren't normally available, because the membership is a digital product activated instantly. If something is broken and stops the membership from working, contact us anyway and we'll make it right.

Cancellation

The membership is a one-time payment, not a subscription, so there's nothing to cancel and you'll never be charged again.

Delivery

The membership is delivered digitally and instantly: it's activated on your account as soon as your payment succeeds. Nothing is shipped.